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Work | TherapyNotes
Billing Team Work
Billing Team Work
For five years, I was dedicated to the patient and insurance billing team at TherapyNotes. It started as one development team, but by my fourth year, it had grown to three development teams. In that time, I learned a ton of information about insurance claims, eligibility, payments, and all the processes that are involved in billing. It was complex and challenging work, but I enjoyed trying to solve the problems that were put in front of me to try and help make our end users' lives easier.
These are some blogs and help articles that highlight some of the major features I designed that were released:
What's New: TherapyNotes AutoPay
It's Here! Submit Secondary Claims in TherapyNotes!
What's New: Superbill Preview...
What's New: Billing Enhancements...
What's New: Automatic Receipts on Client Portal...
What's New: Patient Credit Cards Report
What's New 5.7: Prior Authorization Enhancements and More
What's New 5.2: Introducing Payments on the Portal (associated help article is here)
What's New: ...Patient Insurance Settings Overhaul! (associated help article is here)
Outcome Measure Team Work
Outcome Measure Team Work
While I was the billing teams' dedicated designer, I also had bandwidth to work with the outcome measure team on some of their projects. These projects were more of a creative challenge for me, rather than a complex or logic challenge like I normally had with billing. Outcome measures are questionnaires or assessments typically administered by a clinician to a patient (although, some outcome measures can be taken by the patients themselves). There are paper versions of these questionnaires out there that we get permission from the authors to recreate digitally to reduce the physical paperwork a clinician typically needs to contend with.
These are some blogs that highlight some of the major features I designed that were released:
Design Team Work
Design Team Work
Sometimes I got to work on some internal projects for the design team, such as working on the design of or analysis for a new component, or participating in design challenges for fun.
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