TherapyNotes - C-SSRS Outcome Measure

TASK: Design a digital questionnaire for the Full Scale version of this outcome measure

Previously, TherapyNotes had released a shorter version of the Columbia-Suicide Severity Rating Scale - the Screener/Recent version, which is administered to obtain information about a client's suicidal ideations and behaviors occurring over the past month. The Full Scale version of this assessment, covered here, is far more thorough and covers more of a patient's history, asking about both the past month but also during their lifetime.

TherapyNotes outcome measures generally follow a template of one question per page, and this one was no different. There was a lot of conditional logic we had to consider for the design and for the scoring of the outcome measure.

A blog announcing the release of this project was published on 12/16/2024.

Paper Form

As is the case with most, if not all, outcome measures, they all begin with a paper form, usually in a PDF or Word format. This paper form would serve as our "base" to build a digital questionnaire from. You can see the original paper form version of this questionnaire here.

Original

Revised

Final

Conditional Logic

To start, the PM and PO on the project put together a quick conditional logic workflow to help me understand how to craft a good prototype for this assessment. After stepping through a lot of the questions during the initial design phase, I realized the logic was a lot more complex than they originally thought, so I put together a revised version of the logic. Then, the further we got into the project, the more we realized there was even more to it! Together, we crafted a final version of the conditional logic workflow.

Sample Assessment Prototype

After hammering out all the possible ways this form could be completed via conditional logic, we chose a relatively "happy path" to feature in a prototype. You can click through this prototype here - just follow the pink prompts.

You can see more of the sample assessment design here.

Sample Results

After the assessment is completed, TherapyNotes will score it upon submission and produce a results page that the clinician can review with their patient. This results page was largely unlike any other outcome measure we'd done to date, in that it had multiple sections, plus optional description copy that may or may not appear based on how the form was filled out, as well as the ability to not answer a question at all. These were all new design challenges we had to work on solutions for.

Responsiveness Guidance

TherapyNotes, unlike many more modern applications, is not built on a design grid system. Responsiveness was handled on a page-by-page basis, and guidelines for it were handled at a project level. While TherapyNotes had defined breakpoints for us to reference, they were not the only breakpoints we potentially needed to consider. For this project, I provided responsiveness guidance for some specific sections of the pages that needed some extra love and attention.

Sample Results - Lethality

Sample Assessment - Lethality

Sample Assessment - Yes/No Buttons

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